1. 1. Reigate & Banstead 2025
  2. 2. Reporting on our progress
  3. 3. How we developed the plan
  4. 4. Associated strategies

2. Reporting on our progress

We report each year on the progress we make against the objectives in our Reigate & Banstead 2025 five year plan.

Annual update 2023/24

During 2023/24, we worked to maintain our services and support our residents through challenging economic times. We were also able to make good progress towards a number of our corporate plan priorities.

If you have any difficulties viewing this document, please contact the Council (01737 276000 or send an email). A member of the Communications or Corporate Policy teams will be happy to assist.

Some progress highlights  

People

  • Housing support - preventing homelessness for over 350 households, agreeing millions of pounds of investment in temporary and emergency accommodation, and launching a new downsizing support scheme.
  • Community centres - increasing visitor numbers at community centres, with activity participation increasing by over 30% since the previous year.
  • Practical support - administering the Household Support Fund, providing over £400,000 in support for residents in need, delivered through our voluntary sector partners to provide vouchers for food, fuel, and essential household items.

Place

  • The Rise - creating new homes, cinema and entertainment centre - the opening of the flagship, mixed use, development The Rise, Marketfield Way in Redhill town centre, including The Light cinema, bowling, and Tesco, along with space for restaurants and other leisure uses. Figures from December 2023 indicated positive feedback from residents and a beneficial influence on nearby businesses in Redhill.
  • Local Plan: Core Strategy review - the Council’s Local Plan: Core Strategy was reviewed and deemed to be up to date, ensuring the Council has an effective strategic policy framework for managing development in the borough
  • Securing delivery of developer obligations - ensuring developers at Westvale park delivered on community benefit obligations through temporarily stopping sales and securing a bond for delivery of necessary infrastructure.

Organisation

  • Fleet sustainability - improving the environmental sustainability of the Council's refuse vehicle fleet through endorsing the transition of diesel fuelled vehicles to allow use of Hydrotreat Vegetable Oil, and approving the purchase of an electric collection vehicle.
  • Making best use of assets - securing a net benefit of £700,000 additional income from Council-owned properties, helping to fund services.
  • Understanding customer contact - completing a mapping exercise of our customer contact activity to help us make sure we provide information and support in ways that work for our residents.

You can also view other years' annual reports, which cover previous progress towards our Reigate & Banstead 2025 five year plan.

If you have any difficulties viewing these documents, please contact the Council (01737 276000 or send an email). A member of the Communications or Corporate Policy teams will be happy to assist.

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