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Reigate and Banstead
Bin collection delays due to the snow and ice

If your bins haven’t been collected when you expect, please leave them out and we’ll be with you as soon as we can. Thank you for your support over the busy festive period.

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Contact us

How to contact us

There are different ways to contact us depending on the nature of your enquiry.

Make a complaint

What is a complaint and the complaints procedure.

Emergency contacts

Emergency contacts details including emergency welfare support.

Report it

Tell us about a missed bin, street cleaning issue, antisocial behaviour, and more.

Pay it

You can make a payment online for council tax, housing, business rates, parking fines and more.

Track request

See the history of the issue(s) you have reported to us, providing that you have a 'My Reigate & Banstead' account.

Contact Surrey County Council

For some matters you will need to contact Surrey County Council rather than us, these include:

Where I live

Find maps and services in your area. For example bin collection days, planning applications, councillor details or Council Tax information.