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Track request

This form allows you to see what progress has been made on the issue you have reported to us.

To look up your issue's progress or history:

Track request

We track items using a reference number. When you log an issue with us, we provide this reference number.

References you can track

The vast majority of our online processes can be tracked. If you have been issued a reference number in the format of any of the examples below, you will be able to use our Track request service:

  • 07/28651/NSCEXT 
  • SR00008941 
  • 99440d29 
  • PYLK00000183

If you provided an email address while reporting the issue on our website, we will also email this to you.