Management Team

Our Management Team work together to set and advance the direction of Council services:

John Jory, Chief Executive (Head of Paid Service)

John is responsible for:

  • Overall financial and service performance
  • Overall management and strategic direction
  • Overall policy advice
  • Elected Member communications

Fiona Cullen, Head of Customers, Communications and Change

Fiona is responsible for:

  • Corporate communications and customer insight
  • Resident and employee engagement
  • Customer contact
  • ICT and web services
  • Information Governance

Frank Etheridge, Head of Recycling and Cleansing

Frank is repsonsible for:

  • Recycling and refuse service delivery
  • Streetsweeping services
  • Fleet vehicle management
  • Parking

Gavin Handford, Head of Policy and Performance

Gavin is responsible for:

  • Corporate policy, performance, risk and projects
  • Commercial services
  • Democratic and Elections
  • Building Control
  • Legal advice services
  • Land charges service

Tom Kealey, Head of Health and Wellbeing

Tom is responsible for:

  • Promotion of health and wellbeing
  • Environmental health services
  • Leisure services and community centres 
  • Licensing and regulatory services

Luci Mould, Head of Places and Planning

Luci is responsible for:

  • Management of the Borough's greenspaces
  • Neighbourhood and development management
  • Borough and town regeneration (physical and economic)

Joss Convey, Head of Finance (Chief Finance Officer - Section 151)

Joss is repsonsible for:

  • Management of Council finances
  • Finance service

John Reed, Head of Property

John is responsible for:

  • Council owed property maintenance and facilities management
  • Property and land asset management
  • New property acquisitions, joint ventures, investment and development management
  • Property based capital projects

Mari Roberts-Wood, Head of People and Communities

Mari is repsonsbile for:

  • Community development
  • Family support programme
  • Housing services
  • Organisational development
  • Human resources
  • Revenues and benefits service

Further information

You can also download the Management Team structure chart (PDF)

Additional information and analysis regarding Reigate & Banstead Borough Council’s approach to pay (including our employee to Chief Executive pay ratio), and the salaries of our senior managers can be found on the Data Transparency page

The budget page provides further information on the Council’s financial expenditure on other areas and services in addition to salaries.