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Reigate and Banstead
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  3. Contact us
  4. Complaints

Complaints

  1. 1. What is a complaint?
  2. 2. Making a corporate complaint
  3. 3. Complaints procedure
  4. 4. Annual complaints reports

4. Annual complaints reports

We take complaints very seriously and are keen to learn from them to improve how we delivers our services.

The below report not only explores our complaints performance but also the reasons behind the complaints and the learnings we are taking away from them.

Previous Complaints procedure

Where I live

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