Complaints
Pages in Complaints
- 1. What is a complaint?
- 2. Making a corporate complaint
- 3. Complaints procedure
- 4. You are here: Annual complaints reports
4. Annual complaints reports
We take complaints very seriously and are keen to learn from them to improve how we delivers our services.
The below report not only explores our complaints performance but also the reasons behind the complaints and the learnings we are taking away from them.