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Reigate and Banstead
Christmas opening times

The Town Hall will be closed from Wednesday 24 December to Monday 5 January. The phone lines will be open as usual on 29, 30, 31 December and 2 January.

How to contact us
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  2. Your Council
  3. Council policy
  4. Plans and policies
  5. Equality

Equality

  1. 1. Equality
  2. 2. How equalities issues are considered in our decision-making
  3. 3. Contacting the Council and accessing Council services
  4. 4. Related websites and useful organisations
  5. 5. Previous years Equality Objectives Annual Reports

3. Contacting the Council and accessing Council services

There are different ways to contact the council. More information can be found on the different ways to contact us page.

We are happy to provide information in other language, large print, braille or on audio. More information can be found on the translation services page.

Complaints

Customers have the right to make a complaint or request information from local authorities under the Equality Act 2010. Equality related complaints will be dealt with in accordance with the Council’s Complaints Procedures, more information about which is available on the complaints page.

The Government also provides guidance about what to do if you think you have been unfairly discriminated against:

Previous How equalities issues are considered in our decision-making Next Related websites and useful organisations

Where I live

Find maps and services in your area. For example bin collection days, planning applications, councillor details or Council Tax information.