Different ways to contact us
There are different ways to contact us, for general enquiries the best way to get in touch is by completing our online form.
For all other enquiries contact our Contact Centre by phone Monday to Thursday 8.45am - 5pm and Friday 8.45am - 4.45pm.
- Phone (01737) 276000
- SMS 07834 626468 if you are deaf or hard of hearing
All calls to the 01737 276000 number are recorded for training and monitoring purposes. See the Customer Services Telephone Monitoring Policy (PDF) for more information.
Enquiries about highways, road maintenance (potholes), road works and road safety should be directed to Surrey County Council, the organisation responsible for most roads in Surrey.
- Complete the Surrey CC report it online form (Surrey CC website).
- If you consider a problem to be an immediate threat to life and limb telephone their contact centre on 0300 200 1003 instead of using the online forms.
In writing or in person
Write to us or visit in person
Reigate Town Hall
Open Monday to Thursday 8.45am-5pm and Friday 8.45am-4.45pm.
Keys to the Castle Grounds:
For entry in to the Castle Grounds a key can be obtained from Reception at the Town Hall.
A refundable cash deposit of £50 is payable on receipt of the key which will be refunded when the key is returned. Keys must not be kept for longer than 48 hours.
Emergency contact numbers
To contact us in an emergency outside of normal office hours, see the emergency contact numbers.
Reporting a fraud
Find out how to report a fraud to the Council by visiting the Fraud and Corruption page.