Domestic abuse

Are you being frightened, hurt or abused by a partner or family member?

Domestic abuse is any incident or pattern of incidents of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality. The abuse can encompass, but is not limited to: psychological, physical, sexual, financial or emotional.

Help is available.

Domestic Abuse is a crime - if you feel your life is in immediate danger, dial 999.

Your options

The Council may be able to help you through one of the following schemes (help offered will depend on your circumstances, including immigration status):

  • Sanctuary Scheme - offering a range of individually tailored security improvements, enabling victims to stay safely in their own homes.
  • Surrey Mobility Scheme - helping existing tenants of social landlords transfer to alternative accommodation within Surrey.
  • Private rented accommodation - help with finding alternative accommodation. This may include assistance with some of the costs involved, such as security deposits and bonds.
  • Making a homeless application - you have the right to make an application to any council as homeless. However, the relevant criteria need to be met before a council has a duty to find you somewhere to live.

Information regarding legal issues such as injunctions, occupation orders and exclusion orders is also available, as well as referrals to agencies who can assist in obtaining them.

For more information on the above contact Reigate & Banstead Housing Options on 01737 276790 (Monday - Friday 10am - 12pm and between 1pm and 3pm).

Contact numbers

Help and support is also provided on the following numbers:

  • National 24hr Helpline 0808 2000 247
  • East Surrey Domestic Abuse Services (ESDAS) 01737 771350 (serving Reigate and Banstead, Mole Valley and Tandridge).
  • Surrey Domestic Violence Helpline 01483 776822
  • Victim Support Surrey 0845 30 30 900
  • Surrey Women's Aid 01483 776822
  • Surrey Police 101
  • Samaritans 08457 909090
  • Childline 0800 1111
  • Men's Advice Line 0808 801 0327

Download a copy of the East Surrey Contact Directory for Domestic Abuse (PDF document [150.9Kb]).

Related websites

How to delete your viewing history

See - Keeping yourself safe (Women's Aid website) - for instructions on how to cover your tracks and delete your viewing history to minimise the chances of webpages you have been looking at being found by someone else.

This is guidance only which cannot completely cover your history. This can only be done if you use a different computer altogether. Using a library computer may be helpful - find your closest library on the libraries page of Surrey County Council's website.

Other related websites and contact numbers