Staff Wellbeing

  1. 1. Staff Wellbeing
  2. 2. What the Council can do for you
  3. 3. What you can do for yourself
  4. 4. What you can get involved with
  5. 5. What managers should do

2. What the Council can do for you

This webpage is for all staff of Reigate & Banstead Borough Council

Staff benefits

Make sure you keep an eye on the staff benefits portal for lots of new deals and discounts on your favourite brands. You can even set up your notifications to receive weekly updates via email on the deals available to you.

Help available to our employees

If you need help with home life, work life, mind, and body, legal or money advice - the options below are available to you as an Reigate & Banstead Borough Council employee.

Our staff wellbeing platform ‘Ele’ has been replaced by the Wellbeing Gateway, a wellbeing platform which can be tailored to your needs, focusing on the areas you’ve said matter most to you.

Watch this short demo (YouTube.com) to familiarise yourself with Wellbeing Gateway.

It’s available as on your laptop or via an app, which you can download to your smartphone using instructions on the Wellbeing Gateway.

  • Wellbeing Pulse - a quick weekly wellbeing check-in that takes less than a minute to complete. You rate how you’re feeling and each time you check in, your results are saved to your profile so you can track your wellbeing over time. Support is then tailored to your needs, focusing on the areas you’ve said matter most to you.
  • Wellbeing Check Tool - a short survey which helps you rate your wellbeing across five key areas of Wellbeing; career, emotional, social, financial and physical. It then provides you with guided programmes and top tips to improve your wellbeing.

Create your Wellbeing Gateway account

You'll need to create a new account to log onto the Wellbeing Gateway

  • Log onto wellbeinggateway.co.uk from your laptop or mobile phone (if you have downloaded the app to your phone).  
  • To register, enter your email address (your work email or personal email), and type in the company code for Reigate & Banstead: reigatebansteadwellbeing
  • You'll need to complete a simple one‑time multi-factor authentication (MFA) to confirm your email address and set a password. You won’t need to do this more than once unless you use a new device or phone. 

GLL membership

The scheme will enable you to access unlimited inclusive gym, swimming and group exercise classes at Better leisure centres for only £27.50 a month for centres in the borough, or for £37 a month for UK wide access. There is also the option for a swim only membership for only £17.95 a month. You will also receive up to 30% off non-member prices for any other activities.

The local centres in the scheme are:

To find out how to sign up, head over to The Knowledge (this website will only be visible on a Council computer or network) or via your line manager and or Head of Service.

Discounts at The Harlequin

Reigate & Banstead Borough Council staff can access discounts on some purchases - including items from the café and on tickets for the cinema and annual pantomime - by showing their ID badge when booking. If you do not have an ID badge please contact us:

Charitable Giving

Through a Charitable Giving scheme the Council offers staff the option of donating to charity in a simple and tax-efficient way.

You can choose to pay a regular amount every month to the charity or charities of your choice.

This sum will be deducted from your gross (i.e. pre-tax) salary. For basic-rate taxpayers, this means every £10 you donate will reduce your take home pay by just £8.00. The difference is even greater for higher-rate taxpayers. To start the process, please visit:

For more information please visit the websites:

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