Financial Resilience Project

We’re piloting a tool called LIFT (Low Income Family Tracker) to target support to residents who may be missing out on help and may be at risk of or are experiencing financial hardship.

This project will help us to:

• Have a better understand of the needs of low-income households
• Take earlier action to support households
• Reduce challenges that households have with things like debt, homelessness, and unemployment

How LIFT works

LIFT uses existing data from our Housing Benefit and Council Tax systems to help us recognise households who may be missing out on support.

We will contact households via letter, text message, or phone call, using the information that they have already given us, to help them access support that they may be entitled to.

Data and privacy

You can read our Privacy notice which explains how the Council manages your data.