Greenspaces Strategy appendices
Pages in Greenspaces Strategy appendices
- 1. Appendix one: policy review
- 2. You are here: Appendix two: consultation findings - phase 1
- 3. Appendix two: consultation findings - phase 2
- 4. Appendix three: case studies
2. Appendix two: consultation findings - phase 1
Consultation has been a valuable source of opinion and intelligence on greenspaces in the borough. Key themes raised through the engagement are set out below.
Focus groups and in-person meetings
The aim of the community stakeholder engagement was to interrogate and better understand the key thoughts, strengths and challenges faced by those with an active interest in greenspaces in Reigate and Banstead. As part of the stakeholder engagement 57 representatives were met with from a variety of organisations encompassing both paid staff and volunteers.
There was strong support for the Greenspace Strategy reflecting the pivotal role and contribution provision it plays in enhancing the quality of life for residents, environmental sustainability, and supporting wider Council objectives. Responses confirmed the passionate interest in and regard for the natural environment that many people and agencies have. A wide range of key themes was evident from the responses, with the need for co-operative engagement and working across stakeholders a notable priority.
A summary of the key headlines from the community engagement and in-person meetings are as follows:
- Provision - there is widespread recognition of, and appreciation for, the level of (and access to) greenspace provision across the borough. Although there is good provision, certain groups felt that the wider benefit of greenspaces are not being fully exploited, especially to support mental and social health.
- Staffing - the ranger service in parks is considered to be under-resourced and could be enhanced to support a range of objectives, including education and maintenance.
- Enhancing biodiversity - certain groups feel that there is too much emphasis on sport/ leisure across all greenspaces and that more limited priority is attached to environmental development. The view of these respondents is that more diversification, pollinators, habitat enhancements are required and that these should be linked to maintenance regimes such as grass cutting. In this category, it was also felt that there is greater need to promote biodiversity net gain across the Authority through schemes and initiatives.
- Communication - the consensus was that there is a need to develop better communication channels between RBBC and external user groups/the general public in respect of opportunities to get involved with greenspaces (e.g. volunteering) and with regard to the role and responsibilities that RBBC departments/external organisations (e.g. the County Council) have for green spaces.
- Community engagement - there is an expressed interest in creating more opportunities for voluntary groups to get involved in the development of greenspaces as well providing better access to funding for such groups.
- Income generation - all parties would like to see an increase in the number and scale of (carefully implemented) opportunities for commercial groups and individuals to use parks, resulting in increased income generation (i.e. licensing of commercial dog walkers, gym sessions and fun fayres).
- Enforcement - there is a universal desire to see better enforcement in respect of dog fouling/misuse, antisocial behaviour and fly tipping.
Community survey
The questionnaire used for this consisted of a series of multiple choice and open-ended questions designed to secure respondents views on topics including types of provision visited, frequency and quality etc. A total of 590 responses was received. Key facts and findings are as follows. A series of graphs and charts detailing the main findings are also presented:
- The average age of respondents was between 55-74.
- More than 65% of respondents consider the borough’s parks and green spaces to be good or very good. Fewer than 5% thought all sites were very poor.
- The main reasons given for people visiting sites were to exercise (331 respondents) followed by a need to peace and quiet (256 respondents).
- Priory Park and Earlswood Common are the most popular sites to visit, however, Merstham Recreational Ground was the site most visited. (Nearly 50% of respondents reported visiting this site at least once per week).
- The second most popular site (in terms of visit frequency) is Priory Park; 45% of respondents visit this site on a weekly basis.
- In terms of rating the features of all sites, toilets were the most commonly cited issue. More than 40% of respondents stated that lavatories were either poor or very poor.
- Elements about which people were impressed with (across all sites) include signage and access; 70% of people rated this aspect of provision as either good or very good.
- The main factor considered likely to encourage more people to visit (all sites) was better facilities (toilet, cafes, etc…) followed by reduction in the level of dog fouling.
Respondents were also asked if there was anything else people would like to add with regard to local greenspaces. Key themes were:
- Facilities - improving key facilities such as toilets, lighting and cafes at all key sites. One request was made for improved open water swimming opportunities.
- Connectivity - improved connectivity for cyclists/walkers between key sites via development of nature corridors/greenways.
- Improved information - in respect of all sites; to include better information boards at sites, promoting the benefits (and things to do) at those sites and regular updates about grass cutting and other site maintenance regimes.
- Improved consultation/community engagement - keeping local residents informed about/involved in local greenspace provision, and offering opportunities to get involved in improving local sites through, for example, ‘friends of’ group involvement and other volunteering roles.
- More emphasis on (developing and enhancing) biodiversity - for example a reduction in grass cutting and more emphasis on re-wilding/nature areas across the borough. This encompasses the desire to plant more trees.
- Better play provision - ensuring that play areas accommodate boys and girls, making better provision for older teenage girls and children/young people with disabilities. It was also noted that regular maintenance of play equipment is required to ensure that play areas are of a universally high standard. Colesmead Play Area and Woodmansterne Recreational Ground were two sites specifically cited as being in need of an upgrade.
- Improved equipment - including gym equipment at several sites. Respondents indicated that the outdoor exercise equipment at Memorial Park is very poor and does not seem to have been maintained.
- Improved communication about allotments - this has a particular focus on waiting lists and letting people know when a vacant allotment comes available.
Figure A2.1: Respondents age range

Figure A2.2: Rating of the quality of parks and green spaces
Figure A2.3: Popular (top 10) greenspace sites visited
Figure A2.4: How often people visit key greenspace sites
Figure A2.5: The main key reasons for repeated visits to greenspace sites
Figure A2.6: What would enhance enjoyment of greenspaces in the borough?
List of Consultees
- Active Surrey
- Banstead Commons Conservators
- Earlswood & Redhill Common Steering Group
- Friends of Merstham Parks & Greens
- Growing Health Together
- Highlands Allotment Steward
- Holly Lane Allotment Steward
- Ilford Road Park Community Group
- Jubilee Wood Committee
- Lakers Rise Allotment Steward
- Lambert Road Allotment Steward
- Maple Road Allotment Steward
- Merland rise Allotment Steward
- Merland rise Allotment Steward
- Merstham Allotment Steward
- Merstham Allotment Steward
- Merstham Cricket Club
- New Pond Farm Allotment Steward
- Nork Park Volunteers:
- Park Lane Allotment Steward
- Park Lane East Allotment Steward
- Partridge Mead Allotment Steward
- Princes Road Allotment Steward
- Raven Housing Trust
- RBBC - Countryside Officer
- RBBC - Data & Insight Manager
- RBBC - Greenspaces Operations Manager
- RBBC - Head of Corporate Policy
- RBBC - Head of Service (Greenspaces)
- RBBC - Interim Greenspaces Business Manager
- RBBC - Play & Projects Officer
- RBBC - Senior Manager for Greenspaces
- RBBC - Sustainability Officer
- RBBC - Sustainability Project Officer
- RBBC - Tree Officer
- Reigate Area Conservation Volunteers
- Reigate Area Volunteers
- Reigate Heath Golf Club
- Reigate Heath RA
- Reigate Heath Steering Group
- Reigate Horse Riders
- Reigate Society/ Friends of Reigate Heath
- Reigate Steering Group
- Riding School Allotment Steward
- Smithy Lane Allotment Steward
- St Johns School
- Surrey Police
- Tattenham Way Allotment Steward
- The Paddock Allotment Steward
- The Park Allotment Steward
- Wiggie Lane Allotment Steward
- Woodchip Conservation Volunteers
- Woodhatch greenspaces preservation volunteers