Facing Homelessness

2. Who we can help

If you are homeless or threatened with homelessness within the next 56 days, we will investigate your circumstances.

We will offer you advice tailored to your circumstances. We may have a duty to help you prevent or relieve your homelessness. 

In certain situations, there may be a duty to provide you with accommodation in accordance with homeless legislation. 

To determine the type of assistance available to you, the Council must consider:

Eligibility

You must be a resident in the United Kingdom or the European Union and not subject to immigration control.

Homeless or threatened with homelessness

To be considered homeless, you must not have any accommodation available to reside within the UK or anywhere else in the world. You're considered to be threatened with homelessness if you are likely to become homeless within 56 days.

Priority need

You will only be provided with accommodation by the Council if you are considered to be in priority need, this includes:

  • A pregnant woman, or a person with whom a pregnant woman lives or might reasonably expected to live with.
  • A person who lives with, or might reasonably be expected to live with, dependent children.
  • A person who is vulnerable as a result of old age, mental illness or handicap or physical disability or other special reason, or with whom such a person lives with or might reasonably be expected to live with.
  • A person who is homeless or threatened with homelessness as a result of an emergency such as flood, fire or other disaster.
  • A person aged 16-17 who is not a 'relevant child' or a child in need to whom a local authority owes a duty under section 20 of the Children Act 1989.
  • A person under 21 who was (but no longer) looked after, accommodated or fostered between the ages of 16 and 18 (except a person who is a 'relevant student').
  • A person aged 21 or more who is vulnerable as a result if having been looked after, accommodated or fostered (except a person who is a 'relevant student').
  • A person who is vulnerable as a result of having been a member of Her Majesty's regular naval, military or air forces.
  • A person who is vulnerable as a result of: (a) having served custodial sentence, (b) having been committed for contempt of court or any other kindred offence, or (c) having been remanded in custody.
  • A person who is vulnerable as a result of ceasing to occupy accommodation because of violence from another person or threats of violence from another person which are likely to be carried out.
  • A person who is vulnerable for any other special reason or with whom such a person resides or might reasonably be expected to reside.

Intentional Homelessness

In simple terms, this means you have caused your own homelessness. If you are found to be intentionally homeless, the Council has no duty to provide you with long-term accommodation. A common example of intentional homelessness is when an individual fails to pay rent or mortgage payments when they could afford to do so and has become homeless as a result of this.

Local connection

Generally, you have a local connection if:

  • You have lived in the borough 6 out of the last 12 months, or 3 out of the last 5 years
  • You work in the borough
  • You have a close relative (mother, father, sister, brother, adult son or adult daughter) that currently lives in the borough of Reigate and Banstead and they have lived here for at least the last 5 years.
  • Other special circumstances

If you are concerned about becoming homeless, then please contact us using the details provided on our 'Contact us' page.