Bin collection delays due to the snow and ice

If your bins haven’t been collected when you expect, please leave them out and we’ll be with you as soon as we can. Thank you for your support over the busy festive period.

Complaints about atmospheric pollution

This page explains how we deal with complaints about atmospheric (air) pollution, including smoke, fumes, gases and smells.

Environmental Health Services has power to deal with the following categories of complaint:

  • smoke from premises that causes a statutory nuisance.
  • emission of dark smoke from chimneys or as a result of industrial or trade burning.
  • fumes and gases from private dwellings that causes a statutory nuisance.
  • dust steam or smell arising from industrial, trade or business premises that causes a statutory nuisance.

See the Council's advice on smoke nuisance from domestic bonfires.

If you make a complaint to us, you can download a record sheet (DOCX) to keep a log of pollution occurences.