We are currently experiencing some issues with our phone lines

We apologise for any inconvenience this may cause and are working to resolve the problem as quickly as possible.

For alternative ways to contact us, visit our contact us webpage >

Ask the duty planner

A duty planner is available from 10am to 11.30am, Monday to Friday on our main number 01737 276 000 - if calling to speak to them please state clearly 'duty planner'.

They are able to give general planning advice on:

  • type of application to submit
  • fees
  • guidance on how to submit an application
  • how to make amendments to an existing application
  • appeals

They are not able to provide:

  • historical documents - we hold planning history information in a variety of forms reflecting the long history of planning data.Visit our Planning History Searches webpage.
  • dropped kerb and vehicle crossover information - visit our dropped kerb and crossover webpage

Further advice

If you require more in-depth advice, please visit: