Community Trigger

What is a Community Trigger?

The Community Trigger was introduced by the Anti-Social Behaviour Crime and Policing Act 2014. It:

• gives victims and communities the right to request a review of their anti-social behaviour complaints 
• brings agencies together to take a joined up, problem solving approach to find a solution. 

If a Community Trigger application meets the defined threshold, a case review will be undertaken by us and partner agencies.

An independent chair with be appointed and involved in the case review. We will share information, review what action has been taken and decide whether additional actions are possible. 

Who can use the Community Trigger?

• A victim of Anti-Social Behaviour or another person acting on behalf of the victim such as a carer or family member, MP or councillor or professional person.
• The victim can be an individual, a business or a community group. 

When can I use the Community Trigger?

You can activate a Community Trigger if:

• you have complained to us, the police and/or a registered housing provider three or more times in the last six months about separate, but related, anti-social incidents and the problem persists 
• you reported each incident of anti-social behaviour within one month of it happening 

Please note, your case will not be looked into if these conditions are not met. 

When not to use the Community Trigger

A Community Trigger will not be activated if:

• you have reported anti-social behaviour and been given a date when you will get a response and this date has not passed yet. Instead, contact the agency you are working with to discuss what is happening 
• you have reported anti-social behaviour and got a response but are unhappy with the conduct of a particular agency. Instead, make a compliant through the agency. 

Submit a community trigger

When submitting a Community Trigger, you will need to tell us: 

• information about the anti-social behaviour
• the dates of each complaint
• details of who you complained to (name, organisation and/or incident reference number). 

You can submit a Community Trigger request as an individual using one of these forms:

• Community Trigger Individual online form 
• Community Trigger Individual form (PDF document [309.8Kb]) - If you wish to view the form in advance of completion you can download it here.

Community Trigger group application

If you wish to complete a group application form, please print off the relevant form as you will need five signatures to confirm consent has been given from the named individuals. You can submit a Community Trigger request using this form if you are aware that other people in the local community have reported separate, but related, anti social incidents to agencies in the last six months and the problem persists. The trigger will be started if five or more individuals have made separate, but related reports over a six month period'

• Community Trigger group form (PDF document [320.1Kb])

We will acknowledge your Community Trigger submission within 3 working days.

Community Trigger applications received