Coronavirus (COVID-19)

For the latest information please visit our coronavirus pages

Community Trigger applications

Community Trigger / ASB Case Reviews


What is a Community trigger?

The Community Trigger was introduced by the Anti-Social Behaviour Crime and Policing Act 2014. 

  • It gives victims and communities the right to request a review of their anti-social behaviour complaints and ,
  • brings agencies together to take a joined up, problem solving approach to find a solution. 

If a Community Trigger application meets the defined threshold, a case review will be undertaken by us and partner agencies.

An independent chair with be appointed and involved in the case review. This will be someone that has no link to the case or partners involved in the community trigger.

We will share information, review what action has been taken and decide whether additional actions are possible. 

Who can use the Community Trigger?

  • A victim of Anti-Social Behaviour or another person acting on behalf of the victim such as a carer or family member, MP or councilor or professional person.
  • The victim can be an individual, a business or a community group. 


When can I use the community trigger?

✔ If you have complained to us, the police and/or a registered housing provider three or more times in the last six months about separate, but related, anti-social incidents and the problem persists. 

✔ You must have reported each incident of anti-social behaviour within one month of it happening. 

Please note, your case will not be looked into if these conditions are not met. 

When not to use it

If you have reported anti-social behaviour and been given a date when you will get a response and this date has not passed yet. Instead, contact the agency you are working with to discuss what is happening 

If you have reported anti-social behaviour and got a response but are unhappy with the conduct of a particular agency. Instead, make a compliant through the agency. 


Submit a community trigger

When submitting a Community Trigger, you will need to tell us: 

  • information about the anti-social behaviour
  • the dates of each complaint
  • details of who you complained to (name, organisation and/or incident reference number). 


Community Trigger Group Form

If you wish to complete a group application form, please print off the relevant form as you will need five signatures to confirm consent has been given from the named individuals.

  • Community Trigger group form (PDF document [320.1Kb]) - You can submit a Community Trigger request using this form if you are aware that other people in the local community have reported separate, but related, anti social incidents to agencies in the last six months and the problem persists. The trigger will be started if five or more individuals have made separate, but related reports over a six month period

    We will acknowledge your Community Trigger submission within 3 working days.

Community Trigger Applications


  2017/18 2018/19 2019/20 2020/21
Applications received  4 2 4 3
Applications not meeting the threshold  4 2 4 2
Application Case Reviews          4 2 0 1
Reviews resulting in further action      3 1 0 1