Other methods of payment

Telephone, post and Direct Debit payment methods are available if you can't pay online (online payment is available for council tax, business rates (NNDR), parking fines, planning application fees and invoices).

Pay council tax, business rates and housing benefit overpayments by Direct Debit

• Direct Debit mandate for council tax online form
• Direct Debit mandate for business rates online form
• Direct Debit mandate for housing benefit overpayment online form

For more information on paying business rates see the section on Payment information for business rates.

Paying by telephone (24 hours a day, 7 days a week)

The automated telephone line is available 24 hours a day.

When paying:

• council tax you will need your 8 digit reference number which begins with a 4
• business rates (NNDR) you will need your 7 digit reference number which begins with 2
• a parking fine (PCN) by telephone you will need your PCN number
• an invoice by telephone you will need your account number. We accept Visa, Mastercard, Maestro, Delta and Electron cards. Call the Payment Line on 0330 0889 789.
• housing benefit overpayment. Please call (01737) 276576 between 10:00 - 16:00 Monday to Friday. You will need your seven digit invoice number which begins with a 7. 

Paying by post

Post your cheque to:

Reigate & Banstead Borough Council
Town Hall
Castlefield Road
Reigate, Surrey
RH2 0SH

Cheques should be crossed and made payable to Reigate & Banstead Borough Council.

• Council Tax - make sure you write your council tax reference number on the back of the cheque
• business rates (NNDR) - make sure you write your business rates reference number on the back of the cheque
• parking fine (PCN) - please make sure you write your PCN number on the back of the cheque
• invoices - write your invoice number on the back of the cheque.

Please allow three working days from receipt of cheque for us to process this payment.