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Freedom of information request

Pages in Freedom of information request

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The Freedom of Information Act 2000 lets you ask to see anything that we hold whether in paper form or as electronic files. 

Before you begin

Please note that there are likely to be delays currently due to the impacts of the coronavirus. See access to information requests and coronavirus.

Check that we don't already publish the information.

Answers to our most frequent requests are here:

Information we can't give you

  • Information we no longer have - see the council's record and retention schedules
  • Any information that would take us longer than 18 hours to produce
  • Any information that is exempt under the act

Make a Freedom of information request

Our response

We will provide the information as quickly as we can. Upon receipt of your request you will receive an automatic acknowledgement and thereafter we will reply in full as quickly as we can. The law requires that we respond  within 20 working days, starting from the day after the request is recorded. You can read what we do with your data from our privacy notice.

Unhappy with our response?  

If you are unhappy with the handling of your request, you have the right to ask for an internal review. Requests should be submitted within two months of the date of receipt of the response to your original enquiry and should be addressed to: [email protected].

If you are not content with outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can also be contacted at: Information Commissioner's Office, Wyecliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF