Some replacements are free and some aren't. Your council tax does not include the cost of replacement or additional bins.
Unfortunately bin deliveries are currently taking longer than usual (up to 6 weeks) due to delays with orders from our contractors. Thank you for your patience while we work to resolve this situation as soon as possible
- refuse bin - Please note if you order a replacement bin instead of an extra bin, the extra bin will not be collected.
- mixed recycling bin
- extra garden waste bins (it is free to replace your damaged first one).
You can view the latest fees for bins and recycling and refuse services.
Free to replace
If you are ordering any replacement bin and would like the damaged bin to be removed, please make sure that the damaged bins are left at the front of the property, visible from the highway, for ease of retrieval.
- food waste container (please make sure food is contained in a plastic bag to help the delivery crews when exchanging over the bins). We are currently not accepting orders for replacement food caddies. We are sorry for any inconvenience while we wait for new stock to be delivered.
- paper and cardboard recycling box. We are currently not accepting orders for replacement paper recycling boxes. We are sorry for any inconvenience while we wait for new stock to be delivered.
We expect to deliver your replacement within ten working days. So don't worry, there's no need to call us if it is still within that time, we've not forgotten.
We no longer supply internal food bins.
You can only replace your garden waste bin if its been damaged or stolen and if you are a garden waste member.