Recycling and refuse collections


Normal waste and recycling service resumed on Wednesday 1 July, following a week of disruption, but there may still be some delays while crews catch-up.

If your food waste or paper and card weren't collected on Friday 3 July, please don't try to report them as missed bins but leave them out as crews will be out collecting over the weekend.

Your bin must be placed on the boundary of your property by 6am on your scheduled collection day.


You can't report a missed bin if:

  • it is before 3pm (the crew may come back)
  • a whole road has been missed (we will be back to collect the next working day)
  • it has been after two working days (you will need to wait for your next collection)
  • the recycling is contaminated (check the What can go in each container page for more info)

Report missed bin online form

Commercial users can report a missed collection from our dedicated Commercial waste form