Recycling and refuse collections


There are currently some delays to the bin collections due to the Reigate Hill road closure. If your bins have not been collected on your usual day we’ll be back to collect them the following day.


Your bin must be placed on the boundary of your property by 6am on your scheduled collection day.


You can't report a missed bin if:

  • it is before 3pm (the crew may come back)
  • a whole road has been missed (we will be back to collect the next working day)
  • it has been after two working days (you will need to wait for your next collection)
  • the recycling is contaminated (check the What can go in each container page for more info)

Report missed bin online form

Commercial users can report a missed collection from our dedicated Commercial waste form