Severe weather and our services

Due to the Met Office’s weather warnings and for the safety of staff and customers, we may make some changes to our services. Please share this information with R&B residents, especially those who may not be online.

• Follow our social media feeds for updates in bad weather 

  • X - @reigatebanstead
  • Facebook - Love Reigate and Banstead

Waste and recycling collections

• During weather warnings our bin crews may not be able to complete all rounds.
• Please see Community Recycling Centres (Surrey County Council website) for opening hours of tips.

Parking

• Our car parks are open and we are enforcing parking restrictions as normal.

Redhill market

• The operator Tudor Markets may close for safety reasons during bad weather. See their Twitter feed and Facebook page for updates.

Trees blocking the road and dangerous trees

• Please report trees that are blocking the road to Surrey County Council (SCC) on 0300 200 1003. For more details see Report flooding webpage (Surrey County Council)
• For trees down or damaged on Reigate & Banstead Borough Council land, such as our parks and woodlands, contact our Customer Contact Team on 01737 276 000. You can also report tree issues online. Out of office hours please call: 0151 221 2938.
• For trees on Raven Housing Trust land contact 0300 1233 399 during office hours. Out of hours call: 0845 0613905 or email raven@ravenht.org.uk

Dangerous buildings/structures

Power cuts

• For what to do in the event of a power cut see Safety (UK Power Networks website)
• Dial 105 for free to get directly through to your local network to report a power outage.

Flooding

• See our flooding pages for specific flooding information, advice and contacts, as well as drainage and ditches.

Gritting - Surrey County Council

Responsibility for gritting in the borough lies with SCC and the local Highways Authority. For gritting (and pothole) enquiries please see Highways information online (Surrey County Council website). You can also follow Surrey Highways on Twitter.

• If you consider a problem to be an immediate threat to life and limb telephone the SCC Highways contact centre on 0300 200 1003 instead of using the online forms.

We do recognise that large quantities of snow is difficult to cope with. Therefore, we are committed to providing mutual aid assistance to our partners to help meet gritting demand within the borough.

We'd like to thank those residents and businesses who help to clear snow around their own and neighbours properties.