Environmental Health and Licensing Enforcement Policy

9. Consultation with customers

We will: 

  • endeavour to make residents and those who run a business in Reigate & Banstead aware of our enforcement standards and policy, and assist them to comply with the law.
  • consult businesses and other interested parties on our enforcement policy regularly and our service plans.
  • consult businesses, residents and service users for feedback on our service and policies

We want to provide the best service possible. Help us to achieve this by telling us when you are satisfied with our service and when you are not. We welcome any suggestions as to how the service may be improved.