Business rates online forms

Complete forms online

These forms open in a new window:

  • Application for small business relief (please complete this form if you occupy one main property with a rateable value of less than £15,000)
  • Change of circumstances (please complete this form if you need to tell us about any changes other than moving in or out of a commercial property)
  • Direct Debit mandate (please complete this form if you would like to pay your business rates by Direct Debit)
  • Mandatory/Discretionary rate relief application - online forms currently unavailable, but please go to Reliefs and Reduction where a form can be downloaded and printed.
  • Occupation (please complete this form if you need to advise the Council that you are responsible for a commercial property in this borough)
  • Vacation (please complete this form if you have recently moved out of a commercial property in this borough).

About business rates

National Non-Domestic Rates, usually known as business rates, is a tax on all non-domestic properties and is the means by which businesses and others who occupy or own these properties contribute towards the cost of local services.

The Valuation Office Agency, an executive agency of HM Revenue & Customs (HMRC), is responsible for valuing non-domestic properties and assessing the rateable values.

The Government sets the two rates in the pound (the multipliers) each year and the rates bill is calculated by multiplying the rateable value of a property by the appropriate rate in the pound.  From 1 April 2020, the standard multiplier is 51.2p with the Small Business Rate multiplier set at 49.9p.

Following the revaluation for the 2017 Rating List, some properties experienced a significant increase or decrease in the annual rate liability compared to 2016. In order to smooth out the effects of the national revaluation for individual properties, a five year transitional relief/surcharge scheme has been put in place to phase in those notional increases or decreases in annual liabilities each year until the charge falls within the percentage limits allowed, after which, the notional annual charges are calculated as Rateable Value x Rate Multiplier. If a transitional relief or surcharge applies for any period from 1 April 2017 this will automatically show on the relevant bill.  For more details, go to Gov.UK.


Local authorities like Reigate and Banstead Borough Council are responsible for collecting the rates.