Christmas opening times

The Town Hall will be closed from Wednesday 24 December to Monday 5 January. The phone lines will be open as usual on 29, 30, 31 December and 2 January.

How to contact us

How do you feel about living in the borough of Reigate & Banstead?

We’d be grateful if you could spare the time to take part in our residents’ survey which aims to understand how people feel about living here as well as gathering feedback on Council services. We will be using your feedback to help inform our plans and priorities for your local area, so please be as honest and detailed as possible. 

Take part

Taking part is completely voluntary, and the survey will take around 15 minutes to complete. 

The survey will open at midday Monday 26 January 2026 and close at midday Monday 23 February 2026.

As a thank you for participating in the survey we’re offering you the chance to enter a prize draw to win one of three £50 Love2Shop vouchers. 

Residents’ Survey 2026

If you’re unable to access the survey online, paper questionnaires can be requested by calling 01737 276 000 (Monday - Friday, 10am to 4pm) or emailing engagement@reigate-banstead.gov.uk

Your responses will be treated in the strictest confidence and you will not be personally identifiable in any analysis or report. Personal contact details will only be collected if you wish to enter the prize draw.

What next?

We will share the headline results of this survey on our website at www.reigate-banstead.gov.uk/consultation when they become available.  

Thank you for your help. Your responses will enable us to make our borough a better place to live, work and visit.