Councillor code of conduct

The Council has adopted a Code of Conduct to ensure high standards in the way Councillors undertake their duties:

If you feel that a Councillor has failed to follow the Code and wish to make a complaint you will need to write to the council's Monitoring Officer with details, including any relevant evidence:

  • Monitoring Officer
    Reigate & Banstead Borough Council
    Castlefield Road
    Surrey, RH2 OSH

Alternatively you can complete the online form below:

Online Councillor complaints form

If your complaint is about our services and not specifically about a councillor please use the Complaints page.

Councillor duty

Each of the Borough's Councillors has a duty to the whole community and a special duty to their ward constituents.  

Councillors are elected by our residents and are not full-time council workers. Some have full-time jobs, others are retired. All give up a great deal of their own time to serve their local community.

The Councillors serve on committees which meet regularly to discuss the council's business.

The Borough also has a Mayor and a Deputy Mayor, who attend over 300 civic, ceremonial and social engagements each year.

Appointment of Independent Persons

We are looking for someone to help us maintain high standards of conduct by councillors. 

Councils have a duty to promote and maintain high standards of conduct by their elected councillors and co-opted members. The Localism Act 2011 (the Act), requires every council to have in place a process under which allegations that a member or co-opted member of that council has failed to comply with the relevant council’s code of conduct can be investigated and decisions made on such allegations. The Act requires a council to appoint at least one Independent Person whose views must be sought by the council before it takes a decision on an allegation that it has decided shall be investigated and whose views can be sought by the council at any other stage, or by a councillor against whom an allegation has been made.

The appointment will be for a four-year term of office commencing in May 2019 and expiring in May 2023, with serving Independent Persons being eligible for re-appointment.

If you are interested in this position please see the further information below.

For further details and to apply, please contact Caroline Waterworth or Chris Phelan.

Appointment of Independent Persons Information

Caroline Waterworth, Monitoring Officer     Email:

Chris Phelan, Democratic Services Manager     Email: