Pages in Legal

  1. 1. You are here: Cookies
  2. 2. Maps and mapping data
  1. 3. Terms and conditions
  2. 4. Copyright

1. Cookies

Most websites use cookies to improve their service. Cookies collect data about your visit.

When you add things to an online shopping basket, click around and a site and return to your basket, it is cookies that are remembering what you put in there. It is a cookie that remembers you set Horley as your location for the weather forecast on the BBC site.

We want you to know what cookies we use on this site

Website statistics

We use cookies to tell us about the traffic to our site. Such as how many pages users look at during a visit and how many different visitors we’ve had. We use Google Analytics.

As well as general analytics, we also use Google Analytics Demographics and Interest Reporting which uses data from the Google Display Advertising Network. We use aggregate data provided by this service (such as age, gender and interests) to better understand our website audience and adjust our communications appropriately. If you would like to opt out of Google Demographics and Interest Reporting you can change your Google settings.

Website in general

We use Microsoft's active server page technology, which in order to work sets a session cookie. The same applies to some tools like the planning application search which are JavaServer Pages. With both of these, when the visitor leaves the cookie expires. They don't store any personal information. 

We also contract with a third-party advertising partner to serve ads on our behalf across the internet and sometimes on this site. They will collect and use anonymous information about your visits to and interactions with our website through the use of technologies such as cookies to personalize advertisements for goods and services. To learn more, or to opt-out of receiving advertisements tailored to your interests by our third party partner, visit the Network Advertising Initiative at Opting out will not in any way affect your use of our site.


We use different types of e-forms on the site such as report a missed bin or to report fraud. They don't store any personal information in cookies. They use only what is necessary to get the user through the process of filling in the form (i.e. they remember what you've typed from page to page on the form).

They also use cookies to improve the function of the forms such as directing requests to the right server.

Borough e-news usage reports

Only Borough e-news subscribers are affected by this. It uses temporary cookies that only last while the user is viewing the e-newsletter. These just give us usage information like how many people opened it and clicked back to the main site

You can disable them

You can turn cookies off by changing your browser settings. Go to your browser's help section to see how to do this. On Internet Explorer for example, you would just enable 'InPrivate Browsing'.

More information about how to enable or disable cookies is available on the About Cookies website.

Your consent

If you continue to use our site having read this information, then we will infer that you consent to us using cookies.

How government sites use cookies in general