Pages in I need help

  1. 1. I need help
  2. 2. Online directory of services
  3. 3. You are here: Help with self-isolating
  4. 4. Council Tax, benefits and payments
  5. 5. Physical and mental wellbeing

3. Help with self-isolating

If you have coronavirus, or are a close contact of someone who does, you need to self-isolate to help stop the virus. If you are worried about how you will manage, the following help is available.

If you are struggling financially

  • £500 Test and Trace Support Payments are available for people who have been told to isolate by NHS Test and Trace. You must be on a low income and unable to work because you or someone you care for is isolating. You can check if you're eligible and apply on our website.

If you need food

If you have the funds to pay for it, there are a range of delivery options available:

If you are struggling financially and don't have the funds to pay for food, we can refer yo to a local food bank. In an emergency we will get a parcel of basic supplies to you. Contact us on 01737 276 000 or SMS text 07834 626468 if you are deaf or hard of hearing. Monday to Friday 10am - 4pm.

If you need essential medication

If you need someone to talk to

If you’re experiencing crisis, don't delay:

If you need to hear a friendly voice or some emotional support:

  • Reach out to friends, family and neighbours
  • Our online directory has a list of organisations that offered befriending support during lockdown. Many of these are continuing with this service for those who need to self-isolate and you can contact them for more details - search ‘befriending’ in our online directory
  • Or contact us www.reigate-banstead.gov.uk/ineedhelp

If you’re worried about your caring responsibilities

If you're unable to take your children to and from school:

  • Reach out to local parents who may be able to help
  • Talk to your school

If you are concerned about an adult you care for while you are self-isolating:

If you need someone else to walk your dog or look after other animals not at your home:

  • Reach out to neighbours or local friends or family who may be able to assist
  • Consider private dog walking providers
  • Contact us Contact us on 01737 276 000 or SMS text 07834 626468 if you are deaf or hard of hearing. Monday to Friday 10am - 4pm.

For more information about Test and Trace visit Gov.uk.