Coronavirus (COVID-19) - privacy notice

Information held about you

In order to best respond and help coordinate the council’s response for COVID-19 it is necessary to collect the following data from you when you contact us for support:

  • basic details about you including name, address, telephone number and email address
  • details about what support you require, and anything relevant to your circumstances to enable us to provide that support

The information we receive about you can be given to us directly by you, a family member or in some cases can be shared with us by another organisation. This includes organisations such as national and local NHS bodies, other local authorities and voluntary organisations.

Who is processing your data

All personal data held, is processed in accordance with data protection law. The Data Controller for the information outlined in this privacy notice is Reigate and Banstead Borough Council.

How we will use the information we hold about you

We will use the information you provide to:

  • connect you to support in the community as part of the COVID-19 response

How the law allows us to use your information

The legal basis for processing the data is that it is in the public interest for us to deal with the outbreak of COVID-19. Any sensitive (special category) data that we collect will be processed for public health reasons and or to protect your vital interests.

Who we will share your information with

We will share your information only as necessary with the organisations such as the NHS, community groups and volunteers, emergency services, and other services that we are working with to provide support to individuals at home. Only the minimum information for the purpose will be shared.

How long we keep your personal information

We will only keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept for the duration of the COVID-19 response. All information will be held securely and destroyed when no longer needed under confidential conditions.

Further information

This privacy notice applies to the council’s welfare process to COVID-19 and should be read in addition to Reigate and Banstead Borough Council's full Privacy Notice.