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  1. 1. Take part in our consultations
  2. 2. Open consultations
  3. 3. Closed consultations
  4. 4. You are here: Residents' survey

4. Residents' survey

About the residents' survey

Please take part in the survey today.

MEL Research is carrying out a series of annual residents’ survey on behalf of the council. 

The aim of this work is to gather views on a range of topics such as the environment, residents' communications preferences and one-off issues such as Covid-19 to help the council understand what is important to residents, how we are doing and what we could do differently. The survey results will also collect important feedback on whether local people think the commitments made in the council’s Five Year Plan are starting to be met.

2021 survey

The second round of our residents’ survey is taking place from 17 February to 17 March. If MEL Research contacts you by phone, letter or email or you receive an email from Reigate & Banstead Borough Council about the survey, please consider taking part as we hope to hear from a representative sample of the borough’s residents.

If you would like to check the validity of the contact you have received, you may find MEL Research’s website helpful or you can send an email to their dedicated email address for our survey. Alternatively, contact Jill Mansfield, the council’s consultation and insight officer, at the council on 01737 276719 or by email.

Would you like to take part?

The survey is open to all borough residents to take part in. If you have not been contacted, you can still complete the survey until 17 March.

2020 survey

Research was carried out via an online survey emailed to a sample of residents and by telephone. Residents not invited to take part were able to complete the survey if they wished via a weblink which was open from 16 September to 5 October 2020. 

Your privacy

Any data collected by MEL Research will be used for research purposes only. MEL Research abides by the Market Research Society Code of Conduct at all times and GDPR. You can find out more information about MEL Research and what they do with the information they collect in their privacy notice. If you took part in the survey and have any questions or concerns about the research, please call the free MEL helpline on 0800 073 0348.