Accessibility
We've designed this website to be accessible and easy to use by anyone, whatever their age, background, access device or level of ability/disability. This page describes the website's various accessibility features.
Access to Council services
You can also read details about how people with various disabilities or limited understanding of English can gain access to Council services.
To support people with disabilities or special needs, this website contains lots of features which make it easy to use for people with various disabilities and special needs. This includes people who have difficulty:
- seeing or reading text on a screen
- using a mouse
- using a keyboard.
Also, this website works well on non-standard access devices such as screen readers, braille readers, smart phones and other handheld devices.
Browsealoud
This website has been Browsealoud enabled. Browsealoud reads web pages aloud for people who find it difficult to read online.
To use Browsealoud simply follow the link below and download the software.
Accessibility standards and guidelines
The site has been designed to conform with the Web Accessibility Initiative's (WAI's) Web Content Accessibility Guidelines (WCAG 1.0). This is the international standard for accessible websites and content. These guidelines explain how to make Web content accessible to people with disabilities and any other special needs.
We follow these guidelines to ensure that this site benefits as many users as possible.
Accessibility guidelines exist to help producers of Web content ensure that their content accessible to people with disabilities. By adopting these Guidelines, we're helping to make the Web more accessible to users with disabilities and benefits all users.
All aspects of this website (especially the page templates) were carefully designed to comply with international accessibility guidelines. However, since there are around 100 people within the Council who write and maintain pages on the website, there may be a few pages that do not conform to all the guidelines.
We're constantly checking to ensure that the whole site conforms to these guidelines, and that all the content is:
- accurate
- clear
- easy to read
- accessible to all.
However, with so many contributors producing pages of content, this is an ongoing process. If you have any problem accessing any information on this site, please contact us. We will then try to:
- provide the information in a suitable format
- fix the underlying accessibility problem as soon as possible.
Skip navigation
To make it easier for people using a non-visual access device such as a screen reader, every page on this site features a "Skip navigation" link. This allows users to jump directly to the content of each page, thus avoiding repetitive navigation links which their screen reader might take some time to move through on each page.
AccessKeys
This site can be used using access keys. These make it easy for people who are unable to use a mouse or other pointing device to navigate to the main parts of the site using a keyboard only.
The following access keys are available on each page:
- Accesskey "s": Skip navigation
- Accesskey "1": Home page
- Accesskey "2": New on this site
- Accesskey "3": Site map
- Accesskey "4": Search
- Accesskey "6": Help
- Accesskey "7": Complaints
- Accesskey "8": Terms & conditions
- Accesskey "9": Feedback form
- Accesskey "0": Accessibility and Accesskeys
Reigate & Banstead Borough Council
Town Hall
Castlefield Road
Reigate
RH2 0SH
01737 276000
Reigate and Banstead Borough Council is not responsible for the content of external sites.
