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You are here: Home > Housing health and care > Housing > Housing help > The Housing register

Housing register

This section provides information about joining the Borough housing register. The register is a waiting list for affordable rented accommodation in the Borough.

Eligability for housing register

The Housing Register is open to all persons over the age of 16 years who wish to apply, with the exception of individual applicants who can be excluded in the following circumstances: 

• where a person from abroad is subject to immigration control under the Asylum and Immigration Act 1996, except where regulations prescribe otherwise  
• where a person from abroad is excluded from being allocated housing by regulations issued by the Secretary of State.   

Allocation of accommodation

We operate a 'banding' system to prioritiise housing need.  Applicants are placed in one of five bands (A-E) plus a Key Worker band (K), depending on their circumstances. Within each band, applications will be listed in date order from when the original application was made, providing all additional requested information has been received. The ‘oldest’ application will be first on the list, and the most recent application will be last.

Bands receive a share of the available vacant properties. Operating the list in this way will ensure that those who have been waiting longest are housed first and that new applications do not ‘jump’ in front of existing applicants.  

Summary of the Housing Register and Nominations policy

Download a  Summary of the Housing Register and Nominations policy (49.8kB)

Housing register application forms

Download an  Application Form for rented housing (76.8kB), and, if you think you may be a Key Worker download the  Key Worker Certification Form (56.5kB) (to be signed by your employer).

The Council administers the Housing register

This means that the point of contact for everything to do with the housing register and applications for housing, including transfer applications* will be the Housing Register Team at:

• Reigate and Banstead Borough Council,
  Town Hall, Castlefield Road, 
  Reigate, RH2 0SH  
• Telephone number: 01737 276000 
• Email: housing.register@reigate-banstead.gov.uk       

*(Existing housing association tenants seeking a transfer should still apply to their landlord for assistance as some landlords operate their own transfer waiting lists.)

What happens next?

Once your completed application form and all relevant information has been received, we will write to you and tell you either:

• if you are eligible to be included on the Housing Register, you will receive written confirmation, a registration number and a unique reference number, which must be quoted in all correspondence, or
• if your application is to be refused, you will receive a letter from us giving the reason(s) why your application has been refused, and advising you of your right to request a review of the decision.  

Housing advice

If you are experiencing housing difficulties and would like some advice, please go to housing advice page.

Help if you cannot afford to buy you own home

If you would like to buy your own home, but cannot afford to, we have a number of schemes that might be able to help you. Go to the Assisted Home-Ownership and HomeBuy page for more information.

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