Housing advice and homelessness
This section provides information about the housing options available to people looking for a home.
Housing Options Service
This service aims to help people keep the home they have or help them find a new home if they are facing homelessness.
Our Housing Options Officers can advise on security of tenure and protection from eviction, as well as on housing options, and give assistance in obtaining accommodation and advice on welfare benefits and debt.
Among the options available to people in housing need are
- the Council's Housing Register (for housing with a Registered Social Landlord)
- renting a property from a private landlord
- Nextstep Rent Deposit Guarantee Scheme
- Assisted Home Ownership
- The East Surrey Mediation Service (for the possible resolution of neighbour disputes)
A booklet is available that gives advice and information on obtaining accommodation in the Borough. It covers help in obtaining private rented accommodation, joining the Council's Housing Register, and useful telephone numbers for temporary and emergency accommodation.
For further information about other services offered by the Housing Options Officers, or to make an appointment:
- Call: 01737 276000
- Email: housing.advice@reigate-banstead.gov.uk
Court proceedings
If you are facing Court action because of a housing problem (e.g. rent or mortgage arrears) you may be able to receive assistance from a representative of the local Citizens Advice Bureau (CAB).
The CAB is an independent not for profit advice agency who can offer advice on housing problems and debt.
A CAB advisor usually attends Reigate and Epsom County Courts on the day that possession hearings are held.
The CAB representative may be able to give advice, or in some cases may be able to accompany you into the hearing. In exceptional circumstances the Advisor may be able to speak on your behalf to the judge.
- Visit the Citizens Advice Bureau website
Asylum seekers
Under current legislation the Council does not have responsibility for providing housing or financial assistance to asylum seekers.
More information on asylum seekers can be found at on the Surrey County Council website.
You may also like to look at
Reigate & Banstead Borough Council
Town Hall
Castlefield Road
Reigate
RH2 0SH
01737 276000
customer.services@reigate-banstead.gov.uk
New to the Borough?
If you're new to the Borough, you might find our online welcome pack useful - with links to all the information you need.
Private sector housing
Read about the Council's role in upholding standards of rented accommodation in the private sector housing section.
Reigate and Banstead Borough Council is not responsible for the content of external sites.
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