Service charters
This section provides links to the Council's service charters which set out the standards that we strive to attain in each service area.
Download a leaflet setting out the:
Please note all PDFs open in a new window.
Council-wide service charter (PDF) (110.1kB)
Benefits service charter (PDF) (135.5kB)
Building Control service charter (PDF) (103.3kB)
Car Parks and Markets service charter (PDF) (98.2kB)
Customer Services service charter (PDF) (716.3kB)
Development Control (Trees and Landscapes) service charter (PDF) (261.7kB)
Engineering Services service charter (PDF) (121.6kB)
Environmental Health service charter (PDF) (108.4kB)
Housing Needs service charter (PDF) (118.3kB)
Land Charges service charter (PDF) (1.54MB)
Leisure Services service charter (PDF) (129.9kB)
Local Taxation service charter (PDF) (99.3kB)
Neighbourhood Services Street Sweping and Litter service charter (PDF) (115.7kB)
Neighbourhood Services Recycling and Refuse service charter (PDF) (2.65MB)
Parks and Countryside service charter (PDF) (198.6kB)
Parks and Markets service charter (PDF) (105.2kB)
Planning Applications service charter (PDF) (113.7kB)
Planning Enforcement service charter (PDF) (121.4kB)
Policy service charter (PDF) (132.6kB)
Policy and Community Initiatives service charter (PDF) (105.3kB)
Private Sector Housing service charter (PDF) (117.1kB).
Last updated: 23-10-2008
Reigate & Banstead Borough Council
Town Hall
Castlefield Road
Reigate
RH2 0SH
01737 276000
customer.services@reigate-banstead.gov.uk
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