About reminder notices
This section gives information about reminder notices which the Council sends to late payers of business rates.
Why has a reminder notice been issued?
A reminder notice has been issued because either you or your organisation is shown as the ratepayer and one or more instalments have not been received by the due date - the first of each month.
Billing, collection and recovery of the Uniform Business Rate is governed by the Local Government Finance Act 1988.
At the beginning of each financial year, every ratepayer is entitled to pay their charge over 10 monthly instalments and the Council sets the date by or on which payments should be made.
If payment is not received by the due date, the Council is required to issue a reminder notice.
This requires overdue instalments to be paid within 7 days and remaining instalments to be paid on time.
If payment is not made in 7 days the balance becomes due in full and a summons may be issued for the full amount.
Only one reminder per year is required to be issued.
If a later instalment is missed, a Final notice will be issued for the remaining balance which will then be due in full.
What should I do if I consider that my organisation is not liable for these charges?
You should contact the Business Rates section immediately.
What if payment was made recently?
If you have made a payment, which does not appear to have been recorded, then you must inform the Business Rates section immediately.
Please note that payments made through a bank or post office can take up to 10 days to reach your account, which is why the Council recommends payment by Direct Debit.
What if I want to pay by Direct Debit?
A Direct Debit mandate is enclosed with your reminder. Alternatively, click on the link below:
I want to download a Direct Debit mandate (pdf). (70.7K)
Please complete and return it with a cheque to bring your instalments up to date.
If you are not able to bring your instalments up to date it may still be possible to pay by Direct Debit. If this is the case please contact the Business Rates section.
What if I have appealed against the rateable value?
Your rates remain payable in accordance with the instalments detailed on your account even though you may have an appeal outstanding.
If, as a result of a successful appeal, you have overpaid, the credit will be refunded to you with interest, if applicable, in accordance with the regulations.
Is there any help available to pay the rates?
Please refer to 'Reliefs and reductions' or contact the Business Rates section to discuss if you may be entitled to apply for a reduction in your bill.
If relief has already been granted it will be shown on your last bill.
Reigate & Banstead Borough Council
Town Hall
Castlefield Road
Reigate
RH2 0SH
01737 276000
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