Food Hygiene Rating Scheme (FHRS) - information for businesses

Pages in Food Hygiene Rating Scheme (FHRS) - information for businesses

  1. 1. How the scoring system works - Food Hygiene Rating Scheme (FHRS)
  2. 2. How to appeal - Food Hygiene Rating Scheme (FHRS)
  3. 3. How to request a re-visit - Food Hygiene Rating Scheme (FHRS)
  4. 4. You are here: Right to reply - Food Hygiene Rating Scheme (FHRS)
  5. 5. Food Hygiene Rating Scheme (FHRS) resources for business

4. Right to reply - Food Hygiene Rating Scheme (FHRS)

This page is about the Food Hygiene Rating Scheme for the business and the right to reply.

This lets you explain to potential customers any actions that you have taken after your inspection to improve hygiene standards at your premises or to say if there were unusual circumstances at the time of the inspection that might have affected your food hygiene rating.


It is not an opportunity to complain or criticise the food hygiene rating scheme or your Environmental Health Officer.

Comments in writing

You should send your comments in writing (you can send an email) to the Environmental Health Officer that undertook the inspection of your premises - you will be given the contact details for the officer when you are notified about your rating.

You can use the standard right to reply form.