Housing register
This section provides information about joining the borough housing register. The register is a waiting list for affordable rented accommodation in the borough.
Eligibility for housing register
The Housing Register is open to all persons over the age of 16 years who wish to apply, with the exception of individual applicants who can be excluded in the following circumstances:
- where a person from abroad is subject to immigration control under the Asylum and Immigration Act 1996, except where regulations prescribe otherwise
- where a person from abroad is excluded from being allocated housing by regulations issued by the Secretary of State.
Allocation of accommodation
We operate a 'banding' system to prioritise housing need. Applicants are placed in one of five bands (A-E) plus a Key Worker band (K), depending on their circumstances. Within each band, applications will be listed in date order from when the original application was made, providing all additional requested information has been received. The ‘oldest’ application will be first on the list, and the most recent application will be last.
Bands receive a share of the available vacant properties. Operating the list in this way will ensure that those who have been waiting longest are housed first and that new applications do not ‘jump’ in front of existing applicants.
Housing register application forms
To apply to join the housing register, you will need to complete a Housing Register Application Form (PDF document [61.3Kb]) If you think you may be a Key Worker download the Key Worker Certification Form (PDF document [56.5Kb]) (to be signed by your employer).
The council administers the housing register
This means that the point of contact for everything to do with the housing register and applications for housing, including transfer applications* will be the Housing Register Team at:
- Reigate & Banstead Borough Council,
Town Hall, Castlefield Road,
Reigate, RH2 0SH - Telephone number: 01737 276000
- Email: housing.register@reigate-banstead.gov.uk
*(Existing housing association tenants seeking a transfer should still apply to their landlord for assistance as some landlords operate their own transfer waiting lists. This does not apply to Raven Housing Trust: since October 2009 Raven tenants must apply through the Council should they wish to transfer.)
What happens next?
Once your completed application form and all relevant information has been received, we will write to you and tell you either:
- if you are eligible to be included on the Housing Register, you will receive written confirmation, a registration number and a unique reference number, which must be quoted in all correspondence, or
- if your application is to be refused, you will receive a letter from us giving the reason(s) why your application has been refused, and advising you of your right to request a review of the decision.
Housing advice
If you are experiencing housing difficulties and would like some advice, please go to housing advice page.
Help if you cannot afford to buy your own home
If you would like to buy your own home, but cannot afford to, we have a number of schemes that might be able to help you. Go to the Assisted Home-Ownership and HomeBuy page for more information.
Last updated : 10/05/2013
