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Contact us details

Contact us

Reigate and Banstead Borough Council

Town Hall

Castlefield Road

Reigate

RH2 0SH

Town Hall opening times

Monday to Thursday 8.45am - 5pm

Friday 8.45am - 4.45pm

Help Line opening times

Monday to Thursday 8.30am - 5pm

Friday 8.30am-4.45pm

01737 276000

SMS 07974 325 272

Car repairs at home

This page provides information and guidance about car repairs and noise nuisance.

Noise disturbance from neighbour's car repairs may cause a statutory nuisance within the provisions of the Environmental Protection Act 1990.

It is also possible that the noise is causing tenancy or letting conditions to be breached (if the house in question is not in owner occupation).

If the repairs are being carried out as part of a business operation it is possible that there is a breach of the property's covenants or that the matter can be dealt with under the Town and Country Planning legislation. 

Other legal provision which may be applicable are common law nuisance and section 82 of the Environmental Protection Act 1990.

Both of these allow individuals to take their own legal action and may offer a more speedy remedy than we can offer using our powers under the Environmental Protection Act 1990.

We would advise you to speak to your neighbours in the first instance. They may be unaware of the degree of disturbance they are causing

You might also consider that mediation would be a useful option to consider. The East Surry Community Mediation service can be contacted on 01737 248559 or PO Box 187, Reigate, Surrey, RH2 0FT.

Before you make a formal complaint we strongly recommend you read our guidance notes on making a complaint.

Having read the guidance notes, make your complaint online using the nuisance form or make your complaint by letter, telephone or email.

We will need to know exactly where the activity is taking place and when it may be witnessed by our officers. Any other information would be helpful. 

We would also advise you to make a complaint to the owner of the property from which the disturbance emanates if it is occupied by a tenant.

Last updated : 11/06/2009

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