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Contact us

Reigate and Banstead Borough Council

Town Hall

Castlefield Road

Reigate

RH2 0SH

Town Hall opening times

Monday to Thursday 8.45am - 5pm

Friday 8.45am - 4.45pm

Help Line opening times

Monday to Thursday 8.30am - 5pm

Friday 8.30am-4.45pm

01737 276000

SMS 07974 325 272

Inspections and enforcement

This page provides information and advice on health and safety inspectors visiting your premises.

All members of the Health and Safety Team are dedicated professionals and deliver a high quality service to all members of the community.

You can expect:

  • courtesy and assistance during the inspection 
  • advice and information 
  • inspection of the workplace and Health and Safety documentation 
  • fair and equitable treatment.

We believe that prevention is better than cure and that our role involves actively working with businesses, especially small and medium sized enterprises, to advise on and assist with compliance.           

When can an inspector call?

The law states that an inspector can call at any reasonable time. There is also an obligation on your part not to be obstructive and to co-operate with the inspector.

What inspectors are looking for

When inspectors visit work premises they will assess how well you are managing risks to your employees and others such as members of the public who may be affected by what you do. They will concentrate on those things which are most likely to kill, injure and make people ill at work (priority topics) as a means of finding out how you are able to manage health and safety.

They will also expect you to have identified and taken action on other risks, which are created by your work activities.

What will inspectors do?

Inspectors won’t inspect everything - they will concentrate on the main risks applicable to your business and what you have done to identify, minimise and control other risks created by what you do.

They will look at:

  • Falls from a height
  • Workplace transport 
  • Musculoskeletal disorders 
  • Slips and trips     

together with any other obvious matters which could cause serious injury or ill health.

Inspectors will risk rate your performance.

Your responsibilities

The legal responsibility for managing risks created by your work activities rests with you.

You should consider all aspects of your activities to see what can cause harm and how harm can be avoided - this is the basis of the legal duty to carry out a risk assessment.

As part of your risk assessment identify your main hazards for your organisation. Are you controlling the risk so far as reasonably pratical. 

Our principles of good enforcement

When enforcing health and safety legislation inspectors will:

  • When giving advice, explain clearly what needs to be done, why, and by when. 
    The advice will also be confirmed in writing on request, and making sure that legal requirements are clearly distinguished from best practice advice; 
  • Provide an opportunity to discuss the issues before formal action is taken, for example before serving an improvement notice; 
  • Explain in writing why any immediate action is considered necessary (i.e. why immediate rather than another course of action, and the consequences of failing to remedy the situation); and 
    Explain any rights of appeal when formal or immediate action is taken. 
    Reigate and Banstead Inspectors seek to help businesses improve their management of Health & Safety by giving guidance on prevention (see Business Start Up).            

Officers will treat all businesses, employees and members of the public in a fair, consistent and courteous manner with any action or recommendations being proportionate to the risks.

The result of an inspection

Normally, the result of an inspection will be made known to you immediately. If an inspection shows that standards of Health and Safety are unsatisfactory the inspector will advise you what action is proposed commensurate with the situation found.

For more serious contraventions an improvement notice may be issued and you will be told in writing about your right of appeal to an Employment Tribunal, and given a form to use for that appeal.

You will be told:

  • How to appeal. 
  • Where and within what time an appeal may be brought. 
  • That an appeal may be brought on any grounds. 
  • That action required by an improvement notice is suspended while an appeal is pending. 
  • The procedures and rights outlined above provide ways for you to have your views heard if you are not happy with the inspector's action. If they have not followed these procedures you should let the inspector's manager know.           

Prosecutions register

If you want information about which people or organisations have been prosecuted for Health and Safety breaches by Reigate & Banstead Borough Council, please use the Health and Safety Executive's prosecutions search on Health and Safety in Local Authority Enforced Sectors (HSE website)

Or contact the Health & Safety Team, email hsadvice@reigate-banstead.gov.uk         

Complaints

If you have a complaint please contact the inspector's manager and ask for your complaint to be investigated. 

If you are still not satisfied you can use the council's formal complaints procedure.

Complaint forms can be completed online or are available from council offices.

How we can help you?

A wide range of free leaflets and a selection of audio and video cassettes are available for free loan to local businesses and schools upon request.

Email: hsadvice@reigate-banstead.gov.uk

What will be asked of you?

Primarily a commitment of Health and Safety in your business activities.

An employer has a duty under the Health & Safety at Work Act 1974 to ensure, so far as is reasonably practicable, the Health, Safety and Welfare of all your employees. Some of these requirements are covered more fully in other parts of the Health and Safety at Work section of the website.

The Inspector will also ask to see a number of documents (where applicable) including:

Contact

Email: hsadvice@reigate-banstead.gov.uk.

Last updated : 25/08/2010

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