Chilled and frozen foods

This page provides information and guidelines on best practices of food refrigeration.

Please follow our guidelines below to ensure your food is safe to serve up. 

  • open refrigerator and freezer doors as little as possible, to help prevent the temperature rising
  • do not overfill refrigerators and refrigerated display cabinets
  • do not fill freezers above the freezer load line, as the food will not be kept cold enough
  • when purchasing chilled or frozen items, use insulated containers to transport them directly to your premises, and place in the refrigerator or freezer immediately
  • check the temperature of deliveries of chilled and frozen foods. Frozen foods warmer than -12°C should not be accepted. Chilled foods should be at 8°C or colder
  • defrost frozen food in a refrigerator whenever possible. If there is insufficient space, defrost in a cool place and cook immediately when fully thawed
  • do not leave perishable food at room temperature
  • refrigerators and display counters should keep food at or below 8°C but preferably below 5°C
  • refrigerators should be sited in well ventilated areas away from heat sources
  • some frozen products, known as quick frozen food, are required to be kept at -12°C or colder, preferably at -18°C
  • do not re-heat food more than once. Refrigerators should be sited in well ventilated areas away from heat sources
  • the units should be serviced regularly and door seals must be maintained in good condition.  

Download a blank temperature control sheet . It is recommended that you monitor temperatures once or twice daily.

The person recording the temperature should initial the sheet, so you know who is doing the checks for you.

Last updated : 20/05/2009

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